5

I'll start this review by saying that I believe one of the most important aspects of a shop - really any business or person - is not in whether or not they get things right 100% of the time, the first time (that is like finding a unicorn), but in how they resolve issues that inevitably come up. I needed my clutch replaced on my 2001 Tacoma, and after numerous online recommendations I decided to go with ATLR; their price was extremely competitive, and they got me an appointment within a week and turned the job around the same day. Now, when I got it back, I noticed a sound I hadn't noticed before, somewhere in the drivetrain. Was it there before, or did it just sound different? I don't know. Either way, Jesse had me bring it back, and he pretty much completely tore it down and redid the job (again, same day) to make sure it was done right. He also changed out my transmission fluid and did a few smaller work items for free as a show of good faith; he said he wants me to be 100% satisfied and refused to let me pay him for those things. At the end of the day, it's been several weeks and nothing seems amiss. It shifts and drives like brand new, and he has assured me it's warrantied for a year, so I can bring it back to him if anything is wrong and they will make it right. Given my experience, I have no reason to doubt that. Cheers!

Thank you Gabriel! It was nice to chat with you as well! We are happy to have you as a part of our ATLR family!!

- ATLR--Affordable Toyota & Lexus Repair
5

Simply put, we now buy our cars based on this shop. As long as he's open, we are going to be a Toyota and Lexus family. We know where we can take our cars and trucks, and that brings a TON of peace of mind. Very competitive pricing, and genuinely cares about customer satisfaction. :)

We are glad you are a part of ATLR's family now! Thank you for being our customer! ATLR'S TEAM!

- ATLR--Affordable Toyota & Lexus Repair
5

Jesse and this shop are the best around. He will follow your lead but give you his honest opinion on what he thinks needs done and what you can save money on. No upselling at all. I have gone to a lot of mechanics and this is a great shop! Prices are very fair for the high quality and overall value.

Well thank you Grant, we appreciate you as our customer! We do believe in no up selling! Welcome to the ATLR family!!

- ATLR--Affordable Toyota & Lexus Repair
4

I reached out to Jesse based upon yelp reviews; he was thorough and prompt with an estimate via email. Following that exchange, I setup an appointment for the repair and it all went smoothly. He looked over our SUV to see if anything else was required and upon picking up the vehicle, he provided a detailed explanation of the repair and other items that can be addressed down the road. A minor issue was the website said he only installs Toyota/Lexus parts, but it has been updated to reflect that on occasion, ATLR may use other than OEM parts (parts Jesse has confidence in that will meet Toyota's high quality standards and also save money on the repair). Other than very little space to park for a drop-off (we drove from SE Aurora and left the vehicle off the night before), highly recommend ATLR. Great service and repair.

5

I would recommend ATLR to anyone looking for a Toyota repair shop. They are honest and do excellent work for a fair price. I brought my Highlander in for some issues. Jesse quickly identified the problem, gave me a detailed quote, and was able to work me into his schedule quickly. He even fixed a nagging but noncritical issue! I won't take my car anywhere else!

5

1

Rude customer service, well at least the guy that answered my phone call. Also over priced!!

I'm the owner of Atlr Jesse Myers. I'm sorry you had a bad experience over the phone. We are a family owened small shop and sometimes we get busy and if we were short sentence i apologize I did not mean to make you feel uncomfortable or come off as rude as for the pricing I don't recall what I priced you out. We are generally 25 to 35% less than any dealer. I would love for you to try us again. And please be sure you did not call Adler Automotive. He is my competitor on 44th and Kipling.

- ATLR--Affordable Toyota & Lexus Repair
5

Awesome place. Awesome communication and Awesome staff!! Thank you!!!! I wouldn't take my Lexus anyplace else.

5

I'll start this review by saying that I believe one of the most important aspects of a shop - really any business or person - is not in whether or not they get things right 100% of the time, the first time (that is like finding a unicorn), but in how they resolve issues that inevitably come up. I needed my clutch replaced on my 2001 Tacoma, and after numerous online recommendations I decided to go with ATLR; their price was extremely competitive, and they got me an appointment within a week and turned the job around the same day. Now, when I got it back, I noticed a sound I hadn't noticed before, somewhere in the drivetrain. Was it there before, or did it just sound different? I don't know. Either way, Jesse had me bring it back, and he pretty much completely tore it down and redid the job (again, same day) to make sure it was done right. He also changed out my transmission fluid and did a few smaller work items for free as a show of good faith; he said he wants me to be 100% satisfied and refused to let me pay him for those things. At the end of the day, it's been several weeks and nothing seems amiss. It shifts and drives like brand new, and he has assured me it's warrantied for a year, so I can bring it back to him if anything is wrong and they will make it right. Given my experience, I have no reason to doubt that. Cheers!

5

Spoke with Jessie on the phone about a timing belt issue I had on my 4Runner, he was extremely helpful, patient and kind- I really appreciate the help!!!

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